Boutique Coffee Store Manager – Growth & Perks

Nestle SA; Santa Clara (CA); On-site; USD 78,000 - 105,000; Full time

Benefits offered by this job

Free Nespresso machine & coffee

401k with company match

Educational reimbursement

Health and mental wellness programs

DE&I resource groups

Employee recognition program

Discounts at 2,000+ companies

Job summary

Nestlé Nespresso USA is seeking a Store Manager in Santa Clara, CA. You will lead a boutique team, drive sales, and elevate the customer experience while upholding our sustainability and hospitality standards.

You will mentor staff, manage open/close shifts, and connect with the community to grow the brand locally. Strong leadership, coaching, and coffee passion are essential for success.

Qualifications

• 4+ years of experience in fast-paced or luxury retail.
• 3+ years of supervisory experience.
• High school diploma or GED required; bachelor’s degree preferred.
• Strong time management and prioritization skills.
• Genuine enthusiasm for coffee and sustainability; share our coffee culture.
• Availability for open/close shifts, weekends, holidays.
• Ability to travel as required.

Responsibilities

• Recruit, hire, and develop people to drive a culture of high performance and engagement.
• Lead personalized coffee experiences and educate customers on our coffee and sustainability.
• Lead training initiatives to ensure the team has the knowledge and skills to deliver an exceptional customer experience.
• Uphold the Nestlé/Nespresso culture and values; foster engagement and collaboration.
• Drive team performance by setting targets and guiding improvements.
• Ensure operational excellence and inventory control; collaborate to manage labor costs.
• Promote safety, health, and environmental policies and procedures.
• Think entrepreneurially to connect with the community.

Skills

Retail leadership (luxury/fast-paced)

Supervisory experience

Time management

Coffee enthusiasm

Sustainability awareness

Open/close shifts availability

Willingness to travel

Education

High School Diploma or GED

Bachelor's degree preferred

Job description

Nestlé Nespresso USA is seeking a Store Manager in Santa Clara, CA. You will lead a boutique team, drive sales, and elevate the customer experience while upholding our sustainability and hospitality standards.

You will mentor staff, manage open/close shifts, and connect with the community to grow the brand locally. Strong leadership, coaching, and coffee passion are essential for success.