Luxury Coffee Boutique Manager

Nestlé S.A.; Santa Clara (CA); Hybrid; USD 78,000 - 105,000; Full time

Benefits offered by this job

Competitive pay with quarterly bonuses

Growth and development

Caring culture

Purposeful work

Job summary

Nestlé Nespresso USA in Santa Clara, CA, seeks a Boutique Manager to lead a premium retail team focused on delivering exceptional coffee experiences. You’ll mentor staff, drive sales goals, and embody the brand’s hospitality and sustainability values.

You will cultivate community connections, manage operations, and ensure compliance with safety and quality standards while fostering a culture of performance and personal growth.

Qualifications

• 4+ years in fast-paced or luxury retail.
• 3+ years of supervisory experience.
• High School Diploma or GED required; bachelor’s degree preferred.
• Strong time management and prioritization abilities.
• Will ing ness to travel as required.

Responsibilities

• Recruit, hire, and develop a high-performing team.
• Provide exceptional customer experiences and educate customers on our coffee and sustainability.
• Lead training and development initiatives to elevate skills.
• Foster team engagement and positive culture.
• Drive sales and service excellence while controlling costs and inventory.
• Ensure safety, quality, and compliance with policies.

Skills

Retail experience

Supervisory experience

Time management

Customer service orientation

Education

High School Diploma or GED

Job description

Nestlé Nespresso USA in Santa Clara, CA, seeks a Boutique Manager to lead a premium retail team focused on delivering exceptional coffee experiences. You’ll mentor staff, drive sales goals, and embody the brand’s hospitality and sustainability values.

You will cultivate community connections, manage operations, and ensure compliance with safety and quality standards while fostering a culture of performance and personal growth.