Boutique Store Manager — Lead Growth & Coffee Experience

Nestle SA; BLOOMINGTON (MN); Hybrid; USD 78,000 - 102,000; Full time

Benefits offered by this job

401k with company match

Educational reimbursement

Health and mental wellness programs

DEI resource groups

Commuter benefits

Pet adoption reimbursement

Employee recognition program

Job summary

Nestlé Nespresso USA is seeking a Store Manager for our Mall of America boutique in Bloomington, Minnesota. You will lead a high-performing team, delivering exceptional service and driving sales through innovative store strategies and a strong community presence.

As a key face of the brand, you will recruit, coach, and develop staff, maintain operational excellence, and ensure a safe, welcoming customer experience that mirrors our sustainability values and premium coffee story.

Qualifications

• 4+ years of professional experience in fast-paced or luxury retail.
• 3+ years of supervisory experience in people management and development of direct reports.
• High School Diploma or GED;Bachelor’s degree preferred

Responsibilities

• Recruit, hire, and develop people to drive a culture of high performance and engagement.
• Lead and inspire others through coaching and mentoring; deliver exceptional customer experience.
• Uphold Nespresso culture and values; foster an engaged and motivated team.
• Drive team performance by setting targets and providing guidance; monitor progress.
• Ensure adherence to SOPs and manage inventory; support labor cost control.
• Promote safety, health and environmental policies.
• Develop community connections and boss opportunities for growth.
• Share knowledge of our coffee and sustainability practices with customers.

Skills

Leadership

People management

Time management

Customer focus

Availability for shifts

Willingness to travel

Education

High School Diploma or GED

Bachelor’s degree preferred

Job description

Nestlé Nespresso USA is seeking a Store Manager for our Mall of America boutique in Bloomington, Minnesota. You will lead a high-performing team, delivering exceptional service and driving sales through innovative store strategies and a strong community presence.

As a key face of the brand, you will recruit, coach, and develop staff, maintain operational excellence, and ensure a safe, welcoming customer experience that mirrors our sustainability values and premium coffee story.