Boutique Coffee Sales Lead: Grow, Inspire & Elevate

Nestle SA; Houston (TX); On-site; USD 64,000 - 73,000; Full time

Benefits offered by this job

Free Nespresso machine

401k with company match

Educational reimbursement

Health and mental wellness programs

Discounts at over 2,000 companies

Commuter benefits

Pet adoption reimbursement

Employee recognition program

Job summary

Nestlé Nespresso USA is seeking an Assistant Boutique Manager to partner with the Boutique Manager in shaping sales, profitability, and store operations. You will mentor the team, deliver an unforgettable customer journey, and embody our hospitality standards in a luxury retail environment.

You will drive daily coaching, manage scheduling, and ensure safety while upholding Nespresso’s sustainability commitments.

Qualifications

• 3+ years of professional management in fast-paced or luxury retail.
• 2+ years of supervisory experience with multiple direct reports.
• Availability to work open and closing shifts, weekends, and holidays.

Responsibilities

• Lead by example to deliver exceptional customer experiences in boutique.
• Drive sales and service goals with daily coaching and mentoring.
• Develop and empower team through performance feedback and recognition.
• Streamline operations, inventory, scheduling, and visual merchandising.
• Present coffee knowledge and sustainability story to customers.
• Engage with the community and plan events to build brand recognition.
• Maintain safety for employees and customers.
• Coach 20+ staff in a high-volume environment.

Skills

People management

Team development

Customer service

Education

High School Diploma or GED

Bachelor's degree preferred

Job description

Nestlé Nespresso USA is seeking an Assistant Boutique Manager to partner with the Boutique Manager in shaping sales, profitability, and store operations. You will mentor the team, deliver an unforgettable customer journey, and embody our hospitality standards in a luxury retail environment.

You will drive daily coaching, manage scheduling, and ensure safety while upholding Nespresso’s sustainability commitments.