Retail Coffee Team Leader — Bonus & Growth Opportunities

Nestle SA; Walnut Creek (CA); On-site; USD 31,000 - 44,000; Full time

Benefits offered by this job

Total rewards package

401k with company match

Educational reimbursement

Health and wellness programs

Commuter benefits

Job summary

Nestlé Nespresso USA is seeking a Team Lead to elevate the boutique customer journey through strong leadership and a passion for service. You will work closely with the Boutique Manager and Assistant Store Manager to drive sales and ensure outstanding guest experiences in a fast-paced retail environment.

Responsibilities include coaching a team, managing daily operations, and upholding store standards while delivering exceptional coffee knowledge and service.

Qualifications

• 2+ years of experience driving sales in a high-volume retail environment.
• Willingness to work open and closing shifts, weekends, and holidays.
• Strong communication, time management and analytical skills.

Responsibilities

• Lead store operations as on-duty manager, driving sales and guest experiences.
• Support the Assistant Store Manager and Store Manager with reporting and merchandising.
• Coach team to deliver exceptional service and deep product knowledge.
• Maintain store standards, cleanliness and safety in a fast-paced setting.

Skills

Sales leadership

Retail management

Customer service

Job description

Nestlé Nespresso USA is seeking a Team Lead to elevate the boutique customer journey through strong leadership and a passion for service. You will work closely with the Boutique Manager and Assistant Store Manager to drive sales and ensure outstanding guest experiences in a fast-paced retail environment.

Responsibilities include coaching a team, managing daily operations, and upholding store standards while delivering exceptional coffee knowledge and service.