Boston Restaurant General Manager - Lead Guest Experience

DeVita & Hancock Hospitality

Boston (MA)

Sur place

USD 90 000 - 130 000

Plein temps

14 jours+

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Résumé du poste

DeVita & Hancock Hospitality in the Boston, MA area is seeking a General Manager for restaurant operations. You will lead daily operations, build a high-performing team, and ensure an outstanding guest experience while driving strong financial results.

This role emphasizes hands-on leadership, scheduling and inventory control, and adherence to safety standards. You will hire, train, and coach staff, set expectations, and partner with senior leadership to elevate performance in a fast-paced

Qualifications

  • Experience leading a customer-facing restaurant operation.
  • Proven ability to manage people and coach staff.
  • Working knowledge of P&L, labor, and inventory.
  • Ability to work in a fast-paced environment and support the floor as needed.
  • Ability to meet physical requirements and work around food allergens.

Responsabilités

  • Own day-to-day restaurant performance including service, quality, cleanliness, and safety.
  • Hire, train, coach, and retain a strong team; set clear expectations and accountability.
  • Manage scheduling, labor planning, inventory, and cost controls.
  • Drive guest satisfaction and resolve issues quickly and professionally.
  • Execute operational standards and partner with leadership to improve performance.

Connaissances

Leadership experience
People leadership
P&L knowledge
Inventory management
Fast-paced environment

Description du poste

DeVita & Hancock Hospitality in the Boston, MA area is seeking a General Manager for restaurant operations. You will lead daily operations, build a high-performing team, and ensure an outstanding guest experience while driving strong financial results.

This role emphasizes hands-on leadership, scheduling and inventory control, and adherence to safety standards. You will hire, train, and coach staff, set expectations, and partner with senior leadership to elevate performance in a fast-paced

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