Boston Restaurant General Manager - Lead Guest Experience

DeVita & Hancock Hospitality; Boston (MA); On-site; USD 90,000 - 130,000; Full time

Job summary

DeVita & Hancock Hospitality in the Boston, MA area is seeking a General Manager for restaurant operations. You will lead daily operations, build a high-performing team, and ensure an outstanding guest experience while driving strong financial results.

This role emphasizes hands-on leadership, scheduling and inventory control, and adherence to safety standards. You will hire, train, and coach staff, set expectations, and partner with senior leadership to elevate performance in a fast-paced

Qualifications

• Experience leading a customer-facing restaurant operation.
• Proven ability to manage people and coach staff.
• Working knowledge of P&L, labor, and inventory.
• Ability to work in a fast-paced environment and support the floor as needed.
• Ability to meet physical requirements and work around food allergens.

Responsibilities

• Own day-to-day restaurant performance including service, quality, cleanliness, and safety.
• Hire, train, coach, and retain a strong team; set clear expectations and accountability.
• Manage scheduling, labor planning, inventory, and cost controls.
• Drive guest satisfaction and resolve issues quickly and professionally.
• Execute operational standards and partner with leadership to improve performance.

Skills

Leadership experience

People leadership

P&L knowledge

Inventory management

Fast-paced environment

Job description

DeVita & Hancock Hospitality in the Boston, MA area is seeking a General Manager for restaurant operations. You will lead daily operations, build a high-performing team, and ensure an outstanding guest experience while driving strong financial results.

This role emphasizes hands-on leadership, scheduling and inventory control, and adherence to safety standards. You will hire, train, and coach staff, set expectations, and partner with senior leadership to elevate performance in a fast-paced