Restaurant Operations Leader | Guest Experience & Profit

Landed; Boston (MA); Sur place; USD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Paid vacation time

Paid sick time

401(k) plan available to both part-‑tI

Health benefits (medical, dental, and視

Résumé du poste

Landed in Boston is seeking an Assistant General Manager to oversee front-of-house operations and ensure efficient, friendly service along with profitable operation. You will lead staff, coordinate daily activities, and maintain high standards of safety and quality in a fast-paced restaurant environment.

Applicants should have restaurant management experience, excellent customer service, and strong communication skills; willingness to work evenings, weekends, and holidays.

Qualifications

• Restaurant management experience is required.
• Management experience is preferred; a training program is helpful.
• Willingness to work evenings, weekends, and holidays.
• Excellent customer service to treat guests like family.
• Strong communication skills to train and motivate employees.

Responsabilités

• May hire and train new staff or assist management with this process
• Promoting cooperative effort, a team spirit, and good morale among employees
• Resolving complaints from customers in a polite, friendly manner
• Performing daily inspections and periodic audits to check safety of equipment and to ensure that food is cooked properly; addressing engineering problems involving the cost, installation, and maintenance of such equipment
• Ensures kitchen runs in accordance with all applicable health, safety, and hygiene codes and standards. Maintains a DOH score of 95 or better
• Coordinates and oversees the day-to-day workflow of subordinate staff in the department.
• As requested by the General Manager, conducts or assists with performance evaluations that are timely and constructive
• Assists the General Manager with employment actions, including discipline and termination of employees in accordance with company policy
• Remain in appropriate and current contact with the Executive team & co-workers via various forms of communication. Email, SLACK, text and call.
• Helping with duties of other employees (e.g., cashier, server, cook, etc.) when necessary, because of an unexpected absence or extra volume
• Performing other work-related duties as assigned

Connaissances

Restaurant management experience

Customer service excellence

Team leadership

Communication skills

Time management

Description du poste

Landed in Boston is seeking an Assistant General Manager to oversee front-of-house operations and ensure efficient, friendly service along with profitable operation. You will lead staff, coordinate daily activities, and maintain high standards of safety and quality in a fast-paced restaurant environment.

Applicants should have restaurant management experience, excellent customer service, and strong communication skills; willingness to work evenings, weekends, and holidays.