Bookstore Operations Leader

Shawnee Community College; Ullin (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

The Shawnee Community College Bookstore is seeking a Bookstore Manager who will oversee all bookstore operations, including textbook ordering, inventory management, purchasing for resale, and customer service. You will lead staff, monitor cash handling, and ensure accurate reporting to the Director of Business Services.

Responsibilities include coordinating adoptions with faculty, managing vendor relations, and maintaining online ordering.

Qualifications

• Bachelor's degree in business administration or related field with three years’ experience in retail operations, bookstore, or comparable business operation
• Associate’s degree and five years’ experience managing an auxiliary service, retail operation, bookstore, or comparable business operation
• Supervisory experience
• Proficiency in Microsoft Excel and Word
• Excellent interpersonal, customer service, and written and verbal communication skills
• Strong analytical, financial, and problem-solving skills
• Knowledge of textbook and course material adoption processes, inventory management, purchasing, and Point-of-Sale operations
• Ability to interpret sales, inventory, and financial information and use data to support operational decisions
• Strong time-management and organizational skills, with the ability to manage multiple priorities and meet established deadlines
• Financial acumen sufficient to monitor budgets, review transactions, approve invoices, maintain internal controls, and support annual audit activities
• Ability to learn, administer, and troubleshoot bookstore information systems and work effectively with technology vendors and College Information Technology staff
• Ability to supervise, train, and provide direction to employees and student workers
• Commitment to professional standards and to representing the College positively in institutional and external interactions

Responsibilities

• Coordinate textbook adoption and ordering with faculty and Academic Affairs to ensure timely submissions and availability of required materials
• Estimate needs for new, used, rental, digital formats to meet student demand while minimizing overstock
• Maintain current textbook and course material inventory and manage returns and obsolete materials
• Develop and maintain purchasing procedures for resale inventory
• Monitor inventory for loss and sales trends; adjust as needed
• Plan and manage bookstore budget and internal controls; reconcile daily sales and reports
• Oversee vendor relationships, pricing, and purchasing arrangements for value to the College
• Administer bookstore purchases charged to student accounts and financial aid
• Serve as primary administrator for POS and inventory systems
• Maintain online ordering and e-commerce functions as applicable
• Train and supervise bookstore staff and student workers
• Ensure compliance with policies and external requirements

Skills

Interpersonal skills

Customer service

Written and verbal communication

Analytical thinking

Financial acumen

Time management

Organizational skills

Data interpretation

Troubleshooting bookstore info systems

Education

Bachelor's degree in business administration or related field

Associate’s degree with five years in auxiliary services/retail operations

Tools

Microsoft Excel

Microsoft Word

Job description

The Shawnee Community College Bookstore is seeking a Bookstore Manager who will oversee all bookstore operations, including textbook ordering, inventory management, purchasing for resale, and customer service. You will lead staff, monitor cash handling, and ensure accurate reporting to the Director of Business Services.

Responsibilities include coordinating adoptions with faculty, managing vendor relations, and maintaining online ordering.