Bookstore Operations Lead

Crowder College Foundation, Inc.; Neosho (MO); On-site; USD 57,000 - 68,000; Full time

Job summary

Crowder College Bookstore seeks an Assistant Director to support the Director in running daily operations, supervising staff, and managing purchases, inventory, and mail/shipping tasks. The role requires strong customer service and fiscal oversight in a busy campus bookstore.

Ideal candidates have an Associates degree with relevant retail experience, and a proven ability to lead teams, balance cash, and implement process improvements.

Qualifications

• Associates degree or equivalent plus three years in retail or bookstore operations.
• Experience supervising staff and providing customer service with accuracy.
• Experience handling cash, deposits, and financial records with strong internal controls.

Responsibilities

• Lead day-to-day bookstore operations under the Director.
• Supervise Customer Service Associate, Textbook Coordinator, and Work-Study staff.
• Manage inventory, purchasing, receiving, and vendor relationships; ensure accuracy in records.

Skills

Staff supervision

Cash handling

Purchasing

Inventory control

Customer service

Education

Associates degree

Relevant experience

Tools

Microsoft Forms

POS systems

Microsoft Office

Job description

Crowder College Bookstore seeks an Assistant Director to support the Director in running daily operations, supervising staff, and managing purchases, inventory, and mail/shipping tasks. The role requires strong customer service and fiscal oversight in a busy campus bookstore.

Ideal candidates have an Associates degree with relevant retail experience, and a proven ability to lead teams, balance cash, and implement process improvements.