Bookstore General Manager: Lead Team, Elevate Sales

Books A Million; New Bern (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Health & wellness

401(k) matching

Paid time off

Employee discounts

Employee assistance program

Life & disability insurance

Job summary

Books-A-Million is seeking a General Manager to lead a store and own results, people, customers, and community impact. You’ll run daily operations as a Manager On Duty with the leadership team, delivering sales growth, strong service, and efficient budget management.

You’ll hire and coach a team of booksellers, set schedules, and drive a high-performance culture that embodies our passion for reading and community connection. This is a full-time leadership role at one of our store locations.

Qualifications

• 21 years of age or older.
• High school diploma or equivalent.
• Previous management experience.
• Demonstrated ability to act in a mature and conscientious manner.
• Ability to supervise a large number of associates.
• Strong decision-making, communication, and merchandising skills.
• Successful completion of all required background screenings.

Responsibilities

• Create a store that feels welcoming, vibrant, and connected to the community around it.
• Keep the store running smoothly while making thoughtful decisions that bring customers back, help your team thrive, and move the business forward.
• Turn big-picture plans into everyday results by planning, organizing, and directing store activities, so every day starts with clear direction and ends with measurable progress.
• Be the leader your store can count on—create a safe, secure environment where associates can thrive, customers feel welcome, and the store runs with care and confidence.
• Build a team that loves books and delivers for customers by hiring great talent, putting the right people in the right place, and creating schedules and daily priorities that keep everyone focused on what matters most.
• Grow the leaders around you through hands-on coaching, training, and development of your Management staff, inspiring a leadership team that carries your standards into every shift.
• Keep everyone connected and moving in the same direction through daily briefings and weekly meetings that ensure every associate knows the goals, the plan, and why it matters.

Skills

Leadership

Management

Merchandising

Communication

Decision making

Education

High school diploma

Business degree

Job description

Books-A-Million is seeking a General Manager to lead a store and own results, people, customers, and community impact. You’ll run daily operations as a Manager On Duty with the leadership team, delivering sales growth, strong service, and efficient budget management.

You’ll hire and coach a team of booksellers, set schedules, and drive a high-performance culture that embodies our passion for reading and community connection. This is a full-time leadership role at one of our store locations.