Bookseller: Craft Exceptional Customer Experience

Books A Million; Sandusky (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

Life insurance

401(k) matching

Paid time off

Employee discounts

Counseling services

Job summary

Books-A-Million is seeking a friendly Bookseller to provide exceptional customer service, assist with questions, and operate the cash register. You will help customers find books and merchandise and maintain a tidy sales floor.

You will support merchandising, process shipments, and participate in store promotional programs; strong communication and multitasking are valued. This entry‑level role requires standing for long periods and the ability to lift up to 50 lbs.

Qualifications

• 16 years of age or older
• Successful completion of all required background screenings

Responsibilities

• Provides customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering.
• Sales of all products and promotion of point of sale initiatives including Membership programs, Magazine for Millionaires program, Educator programs, and other company-sponsored programs.
• Balances cash drawer following each register shift within allowable variances as identified in the Loss Prevention Policy.
• Delivers and places product on the sales floor in accordance with merchandising guidelines and timelines.
• Recovers the sales floor during each shift, including, but not limited to picking up items, shelving books and product, straightening bookshelves and tables, and store housekeeping tasks as required.
• Protects company assets by adhering to all loss prevention standards and acting with integrity in all transactions.
• Other duties as assigned including, but not limited to assisting in other departments, receiving shipments, small fixture assembly and maintenance, assisting with inventory, and restroom cleanliness.

Skills

Interpersonal Skills

Self-Management

Verbal & Written Communication

Multitasking

Cash Register Skills

Tools

Cash Register

Computer Skills

Job description

Books-A-Million is seeking a friendly Bookseller to provide exceptional customer service, assist with questions, and operate the cash register. You will help customers find books and merchandise and maintain a tidy sales floor.

You will support merchandising, process shipments, and participate in store promotional programs; strong communication and multitasking are valued. This entry‑level role requires standing for long periods and the ability to lift up to 50 lbs.