BOH Director: Lead & Develop a High-Impact Kitchen

Chick-fil-A; Palm Coast (FL); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive leadership pay

Performance-based bonus

Closed Sundays

401(k) with company match

ServSafe certification paid

Employee meal allowance

Leadership development opportunities

Culture of care and accountability

Career growth and advancement

Job summary

Chick-fil-A Palm Coast is seeking a Back of House Director to lead the kitchen operation, develop a high-performing team, and drive overall performance. You will own food quality, safety, labor, and cost controls while building scalable systems for sustainable results.

The role emphasizes leadership development, process improvement, and accountability in a fast-paced, guest‑focused environment. If you’re a proven restaurant leader, this is your opportunity to shape a high-volume operation.

Qualifications

• Proven leadership experience in a high-volume restaurant.
• Ability to lead, coach, develop, and hold accountable both leaders and Team Members.
• Strong operational knowledge of kitchen/Back of House execution.
• Experience managing labor, productivity, food cost, inventory, or waste.
• ServSafe certified or willing to obtain certification.

Responsibilities

• Lead, coach, and develop Back of House leaders and Team Members.
• Build BOH leadership bench by identifying and developing future leaders.
• Establish clear expectations, ownership, accountability, and follow‑through throughout the department.
• Drive excellence in food quality, food safety, cleanliness, Speed of Service, accuracy, and overall operational execution.
• Strengthen production, forecasting, prep, thawing, positioning, deployment, and LEAN systems.
• Oversee BOH scheduling and ensure staffing aligns with sales, productivity, training needs, and operational demand.
• Manage and improve BOH labor and productivity performance.
• Own food cost performance and strengthen systems around inventory, ordering, portioning, production, and waste.
• Build positional depth through effective onboarding, training, cross‑training, and continued development.
• Analyze operational results and performance trends to identify root causes and implement sustainable solutions.
• Ensure kitchen equipment, resources, and restaurant assets are properly maintained and cared for.
• Partner with Front of House leadership to improve speed, accuracy, product availability, quality, and the overall guest experience.
• Lead new products, systems, initiatives, and operational rollouts.
• Develop leaders who can independently own responsibilities and maintain strong BOH performance.

Skills

Leadership experience

Team development

Operational excellence

Food safety mindset

ServSafe certification

Job description

Chick-fil-A Palm Coast is seeking a Back of House Director to lead the kitchen operation, develop a high-performing team, and drive overall performance. You will own food quality, safety, labor, and cost controls while building scalable systems for sustainable results.

The role emphasizes leadership development, process improvement, and accountability in a fast-paced, guest‑focused environment. If you’re a proven restaurant leader, this is your opportunity to shape a high-volume operation.