BOH Director: Lead Kitchen Ops & Team Growth

Chick-fil-A; Oregon (OH); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Flexible scheduling

Closed on Sundays

Leadership development and advancement

Scholarship opportunities

Employee meal

Health, dental, and vision insurance

Job summary

Chick-fil-A Oregon is seeking a Back of House Director to lead kitchen operations, food safety, and financial stewardship in Oregon, OH. The role develops BOH Managers and Shift Leaders and drives performance across all stations and dayparts.

You will blend hands-on leadership with planning, building a strong leadership team and improving production flow to deliver safe, fresh, and timely food. Reports to the Operator and collaborates with FOH leadership.

Qualifications

• Must be eligible to work in the United States.
• Must have reliable transportation.
• Previous restaurant leadership experience, including kitchen operations and developing other managers or leaders.
• Strong interpersonal, communication, and conflict-resolution skills.
• Ability to work in a fast-paced environment and make decisions under pressure.
• Dependable, punctual, and able to work a flexible schedule.
• Working knowledge of food safety, inventory, food cost, labor productivity, waste reduction, and kitchen equipment care.
• Good organizational skills and ability to delegate, coach, and follow through.
• Strong alignment with Chick-fil-A Oregon values.

Responsibilities

• Own and improve BOH operations, maintain and develop food safety processes, strategy, and systems, including opening, closing, food preparation, and production flow.
• Lead, coach, and develop BOH Managers, Shift Leaders, and Team Members; delegate responsibilities and hold leaders accountable.
• Oversee staffing, scheduling, and team positioning across all dayparts; manage labor productivity and overtime.
• Oversee product and produce ordering, receiving, inventory counts, rotation, and storage to maintain appropriate stock levels.
• Review food and paper costs, waste, yield, and inventory results; implement improvements against department goals.
• Ensure food safety, preparation, holding, temperature monitoring, sanitation, and product rotation standards are consistently followed.
• Plan production and coordinate with FOH and catering leadership to support timely and accurate orders.
• Ensure kitchen equipment is clean and operational; coordinate preventive maintenance and promptly address repair needs.
• Partner with restaurant leadership on hiring, onboarding, training, retention, and semiannual performance reviews.
• Maintain scorecards for direct reports and lead monthly BOH leadership meetings to review results and development priorities.
• Set department goals with the Operator, contribute to strategic planning, and report performance gaps and corrective actions.
• Work alongside the kitchen team during peak periods and model servant leadership, integrity, and respect.
• All other tasks as assigned.

Skills

Leadership

Communication

Conflict resolution

Decision making under pressure

Delegation & coaching

Organizational skills

Job description

Chick-fil-A Oregon is seeking a Back of House Director to lead kitchen operations, food safety, and financial stewardship in Oregon, OH. The role develops BOH Managers and Shift Leaders and drives performance across all stations and dayparts.

You will blend hands-on leadership with planning, building a strong leadership team and improving production flow to deliver safe, fresh, and timely food. Reports to the Operator and collaborates with FOH leadership.