Boating Retail Sales Lead - Customer & Team Growth

West Marine; Deltaville (VA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical/dental/vision

401k

Paid time off

Job summary

West Marine is seeking a Sales Lead to plan, coordinate, and manage all store operations while delivering exceptional customer service and achieving sales goals. You will supervise Crew Members, drive performance, manage inventory, and ensure a safe, clean, and organized store environment.

The role emphasizes leadership, training, and high-touch customer interactions, with a flexible schedule including nights, weekends, and holidays.

Qualifications

• Must have strong verbal and written communication
• Excellent sales and customer service abilities
• Attention to detail and strong organizational skills
• Proven ability to meet deadlines and manage time effectively

Responsibilities

• Assist in achieving annual sales and contribution goals
• Grow wholesale business and market share through planning and goal setting
• Maintain brand standards and proper display of sale items
• Coach the team on programs and procedures that drive sales
• Oversee front-end activities and add-on sales
• Provide high-level customer support with boating product expertise

Skills

Sales skills

Customer service

Communication

Leadership

Time management

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

West Marine is seeking a Sales Lead to plan, coordinate, and manage all store operations while delivering exceptional customer service and achieving sales goals. You will supervise Crew Members, drive performance, manage inventory, and ensure a safe, clean, and organized store environment.

The role emphasizes leadership, training, and high-touch customer interactions, with a flexible schedule including nights, weekends, and holidays.