Boating Retail Sales Lead

West Marine; California; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, vision

Voluntary benefits

401(k)

Paid time off

Job summary

West Marine in California is seeking a Sales Lead to plan, coordinate, and manage store operations while delivering high-level customer service. You will drive sales, supervise crew, oversee inventory, and uphold West Marine's brand standards.

A flexible schedule including nights and weekends may be required, with opportunities to mentor teammates and advance within the company. Successful candidates bring leadership, strong communication, and a proven ability to meet goals in a fast-paced

Qualifications

• Strong verbal and written communication skills.
• Excellent sales and customer service abilities.
• Proven supervisory and leadership capabilities.
• Ability to prioritize, manage time, and meet deadlines.
• Experience in retail or service-oriented environments preferred.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Guide and develop Crew Members for excellent store operations and customer service.
• Lead by example, greeting and engaging customers to fulfill boating needs.
• Effectively prioritize and plan to drive results and meet business goals.
• Train Crew Members to handle transactions and provide exceptional service.
• Recruit, onboard, and train high-performing Crew Members.
• Manage Omni-Fulfillment operations.

Skills

Strong communication

Customer service

Leadership

Time management

Attention to detail

Problem solving

Team supervision

Scheduling

Education

High school diploma or equivalent

Tools

MS Office

Job description

West Marine in California is seeking a Sales Lead to plan, coordinate, and manage store operations while delivering high-level customer service. You will drive sales, supervise crew, oversee inventory, and uphold West Marine's brand standards.

A flexible schedule including nights and weekends may be required, with opportunities to mentor teammates and advance within the company. Successful candidates bring leadership, strong communication, and a proven ability to meet goals in a fast-paced