Boat Gear Sales Pro — Customer-First & Flexible Schedule

Stores; Miami (FL); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k

Paid time off

Job summary

West Marine in Miami is seeking a Sales Associate to provide exceptional customer service, understand customer needs, offer product recommendations, and process transactions. You will help manage inventory, pricing, and displays to maintain a clean, organized store environment.

Our team is dedicated to delivering a positive boating experience and fostering loyalty. The role requires strong communication and sales skills; a high school diploma is preferred, and boating/retail experience is a

Qualifications

• High school diploma or equivalent preferred.
• Previous boating and/or retail experience preferred.

Responsibilities

• Greet and welcome customers as they enter the store.
• Engage with customers to understand their needs using open-ended questions and active listening.
• Provide detailed product knowledge and suggestive selling to enhance the customer’s boating experience.
• Assist customers in selecting products and direct them to the appropriate aisle or location.
• Inform customers about available services and assist with special orders or drop ship purchases.
• Handle cash, credit, and on-account transactions accurately, including processing returns and managing the register.
• Maintain accurate pricing by auditing and tagging merchandise, ensuring proper display and signage.
• Assist with inventory management, including receiving, stocking, and replenishing merchandise.
• Ensure the sales floor and aisles are neat, clean, and organized, removing any hazards or obstacles.
• Support the buy online pick up in store (BOPIS) process and assist with buy online ship from the store as needed.
• Alert management to potential security or loss prevention issues and assist in maintaining asset protection standards.
• Complete all required training and review standard operating procedures (SOPs) for the position.
• Be available to work a flexible schedule, including nights, weekends, and holidays.
• Perform other job-related duties as assigned.

Skills

Customer service

Sales experience

POS systems

Communication skills

Education

High school diploma or equivalent

Job description

West Marine in Miami is seeking a Sales Associate to provide exceptional customer service, understand customer needs, offer product recommendations, and process transactions. You will help manage inventory, pricing, and displays to maintain a clean, organized store environment.

Our team is dedicated to delivering a positive boating experience and fostering loyalty. The role requires strong communication and sales skills; a high school diploma is preferred, and boating/retail experience is a