Boating Gear Sales Associate — Customer-Driven & Flexible

Stores; Hampton (VA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical benefits

401k

Paid time off

Job summary

West Marine in Hampton, VA is seeking a Sales Associate to provide exceptional customer service and drive sales. You will greet customers, understand needs, offer expert product recommendations, and process transactions while maintaining clean, organized displays.

You’ll assist with inventory, pricing, and signage, support BOPIS and ship-from-store, and participate in training. A friendly, reliable team player with good communication will thrive in this role.

Qualifications

• Strong verbal and written communication skills.
• Ability to listen actively and respond to customer needs.
• Proven sales and customer service abilities.
• Familiarity with merchandise.
• Point-of-sale systems; ability to learn new systems quickly.
• Strong attention to detail and effective time management.

Responsibilities

• Greet and welcome customers as they enter the store.
• Engage with customers to understand their needs using open-ended questions and active listening.
• Provide detailed product knowledge and suggestive selling to enhance the customer’s boating experience.
• Assist customers in selecting products and direct them to the appropriate aisle or location.
• Inform customers about available services and assist with special orders or drop ship purchases.

Skills

Communication

Active listening

Sales skills

Merchandise knowledge

POS systems

Attention to detail

Time management

Education

High school diploma

Tools

POS software

Job description

West Marine in Hampton, VA is seeking a Sales Associate to provide exceptional customer service and drive sales. You will greet customers, understand needs, offer expert product recommendations, and process transactions while maintaining clean, organized displays.

You’ll assist with inventory, pricing, and signage, support BOPIS and ship-from-store, and participate in training. A friendly, reliable team player with good communication will thrive in this role.