Boating Gear Sales Associate — Flexible Schedule

Stores; Naples (FL); On-site; USD 26,000 - 36,000; Full time

Job summary

West Marine is seeking a Sales Associate to deliver exceptional customer service and assist customers with product selections and transactions. You’ll help with pricing, merchandising, and maintaining a clean store environment to support a positive shopping experience.

Role involves handling POS transactions, operating under flexible hours, and supporting BOPIS/BOL ship-from-store while building customer loyalty through product expertise and attentive service.

Qualifications

• Strong verbal and written communication skills.
• Ability to listen actively and respond to customer needs.
• Proven sales and customer service abilities.
• Familiarity with merchandise.
• POS systems; ability to learn new systems quickly.
• Strong attention to detail and effective time management.

Responsibilities

• Greet and welcome customers as they enter the store.
• Engage with customers to understand their needs using open-ended questions and active listening.
• Provide detailed product knowledge and suggestive selling to enhance the customer’s boating experience.
• Assist customers in selecting products and direct them to the appropriate aisle or location.
• Inform customers about available services and assist with special orders or drop ship purchases.
• Handle cash, credit, and on-account transactions accurately, including processing returns and managing the register.
• Maintain accurate pricing by auditing and tagging merchandise, ensuring proper display and signage.
• Assist with inventory management, including receiving, stocking, and replenishing merchandise.
• Ensure the sales floor and aisles are neat, clean, and organized, removing any hazards or obstacles.
• Support the buy online pick up in store (BOPIS) process and assist with buy online ship from the store as needed.
• Alert management to potential security or loss prevention issues and assist in maintaining asset protection standards.
• Complete all required training and review standard operating procedures (SOPs) for the position.
• Be available to work a flexible schedule, including nights, weekends, and holidays.
• Perform other job-related duties as assigned.

Skills

Communication skills

Active listening

Sales experience

Product knowledge

POS systems

Attention to detail

Time management

Education

High school diploma or equivalent

Tools

Point-of-Sale (POS) systems

Job description

West Marine is seeking a Sales Associate to deliver exceptional customer service and assist customers with product selections and transactions. You’ll help with pricing, merchandising, and maintaining a clean store environment to support a positive shopping experience.

Role involves handling POS transactions, operating under flexible hours, and supporting BOPIS/BOL ship-from-store while building customer loyalty through product expertise and attentive service.