Billing to Cash Operations Lead: DSO & UAR Optimizer

BDO USA; Cincinnati (OH); On-site; USD 95,000 - 105,000; Full time

Benefits offered by this job

BDO ESOP

Total Rewards benefits

Job summary

BDO USA in Cincinnati is seeking a Credit to Cash Operations Manager to lead the billing team, overseeing day-to-day activities, and implementing firm-wide billing policies to improve DSO and reduce Unbilled Accounts Receivable (UAR).

Responsibilities include directing billing staff, resolving complex issues, training teammates, and collaborating with FP&A and leadership to boost billing efficiency.

Qualifications

• Bachelor’s degree in Finance, Accounting, or Economics with 5+ years in billing/contract management, or HS diploma with 7+ years in billing/contract management.
• Professional services firm experience preferred.
• 3+ years of supervisory experience preferred.

Responsibilities

• Provides direction and support to the billing team and client-facing professionals.
• Partners with Firm personnel to deliver effective billing procedures.
• Investigates and resolves complex billing issues using firm best practices with cross-functional teams.
• Trains staff on billing policies and procedures.
• Acts as SME of the billing systems and configurations.
• Leads billing improvement projects and monitors UAR trends.
• Collaborates with FP&A, Principals, and leadership to improve performance.

Skills

Billing management

Supervisory experience

Root cause analysis

Staff training

SME - financial systems

Communication skills

Time management

Education

Bachelor’s degree in Finance, Accounting, or Economics

Tools

Microsoft Office Suite (Word, Excel)

PeopleSoft Financials or similar time and billing software

Job description

BDO USA in Cincinnati is seeking a Credit to Cash Operations Manager to lead the billing team, overseeing day-to-day activities, and implementing firm-wide billing policies to improve DSO and reduce Unbilled Accounts Receivable (UAR).

Responsibilities include directing billing staff, resolving complex issues, training teammates, and collaborating with FP&A and leadership to boost billing efficiency.