Billing Specialist: Precise Invoicing & Client Support

Aureon; West Des Moines (IA); On-site; USD 45,000 - 65,000; Full time

Job summary

Aureon is seeking a Billing Specialist to process customer billing, maintain invoicing accuracy, and coordinate with sales and service delivery to ensure correct contract setup. You will resolve billing issues and communicate clearly with customers, strengthening account relationships.

The role requires strong analytical skills, attention to detail, and the ability to handle multiple priorities in a fast-paced environment. This position emphasizes proactive customer service and teamwork.

Qualifications

• Associate’s degree in finance or accounting or equivalent and at least three years’ related experience.
• Minimum two years’ billing and software experience.
• Proficient in Excel and Microsoft Office Suite.
• Strong analytical, research, and problem-solving skills.
• Excellent interpersonal, written, and verbal communication abilities.
• Ability to manage multiple priorities and meet deadlines in a fast-paced setting.
• Self-starter with minimal supervision and adaptability to changing priorities.
• Ability to interpret customer agreements, billing requirements, and invoice documentation.

Responsibilities

• Process customer billing and ensure timely and accurate invoicing.
• Maintain billing systems and update customer records for accurate invoicing and account management.
• Collaborate with sales and service delivery to set up contracts and billing requirements.
• Research and resolve billing discrepancies with customers in a timely, professional manner.
• Communicate with customers via phone, email, and other channels regarding invoicing inquiries.
• Support a cooperative team environment to meet department deadlines and goals.

Skills

Analytical skills

Attention to detail

Communication skills

Multitasking

Self-starter

Adaptability

Decision making

Billing knowledge

Education

Associate degree in finance or accounting

Tools

Excel

Word

Outlook

Teams

Job description

Aureon is seeking a Billing Specialist to process customer billing, maintain invoicing accuracy, and coordinate with sales and service delivery to ensure correct contract setup. You will resolve billing issues and communicate clearly with customers, strengthening account relationships.

The role requires strong analytical skills, attention to detail, and the ability to handle multiple priorities in a fast-paced environment. This position emphasizes proactive customer service and teamwork.