Billing Specialist: Precise Invoicing & Resolution

Addison Group; Gastonia (NC); On-site; USD 48,000 - 54,000; Full time

Job summary

Addison Group is seeking a detail-oriented Billing Specialist to support accurate and timely customer billing for an assigned region. You will prepare invoices, review reports, research discrepancies, and correct issues to ensure billing accuracy.

Ideal candidates are organized, adept with billing systems, and able to collaborate with internal teams. Equal opportunity employer with accommodations available upon request.

Qualifications

• Detail-oriented, organized with strong problem-solving and communication skills.

Responsibilities

• Prepare, review, and distribute batch invoices through the billing system.
• Identify and resolve billing discrepancies and customer account issues.
• Review and process billing adjustments and manual billings.
• Research and respond to routine and complex billing questions.
• Ensure invoices are complete, accurate, and meet customer requirements.
• Assist with customer account setup and gather supplemental billing information.
• Collaborate with customers, management, and internal teams to resolve billing issues.
• Provide guidance, training, and support to less experienced team members as needed.
• Follow company safety policies and procedures.
• Perform additional duties as assigned.

Job description

Addison Group is seeking a detail-oriented Billing Specialist to support accurate and timely customer billing for an assigned region. You will prepare invoices, review reports, research discrepancies, and correct issues to ensure billing accuracy.

Ideal candidates are organized, adept with billing systems, and able to collaborate with internal teams. Equal opportunity employer with accommodations available upon request.