Billing Specialist I: Customer Inquiries & Invoicing

Cox Automotive; Belcamp (MD); On-site; USD 22,000 - 34,000; Full time

Job summary

Cox Automotive is hiring a Billing Specialist I to serve as a primary contact for customers via phone and email. You will process invoices, credits, and account adjustments while ensuring accuracy and timeliness, and you will set up customer accounts in billing systems.

You will audit billing information, research discrepancies, post payments, and collaborate with internal teams to resolve billing concerns.

Qualifications

• Billing experience in a customer-facing role.
• Strong written and verbal communication.
• Detail-oriented with good time management.
• Proficient in Excel, Word, PowerPoint, Outlook.

Responsibilities

• Process billing transactions, invoices, credits, and adjustments.
• Set up and maintain customer accounts in billing systems.
• Audit billing information for accuracy.
• Research and resolve billing discrepancies and payment issues.
• Post payments and adjustments to accounts.

Skills

Billing experience

Customer service

Communication

Time management

Excel proficiency

Education

HS Diploma/GED

Tools

Excel

Word

PowerPoint

Outlook

Oracle

Job description

Cox Automotive is hiring a Billing Specialist I to serve as a primary contact for customers via phone and email. You will process invoices, credits, and account adjustments while ensuring accuracy and timeliness, and you will set up customer accounts in billing systems.

You will audit billing information, research discrepancies, post payments, and collaborate with internal teams to resolve billing concerns.