Billing Specialist - Customer Inquiries & Invoicing

Cox Automotive; New Orleans (LA); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Paid time off

7 company holidays

Bereavement leave

Volunteer time off

Jury duty leave

Military leave

Parental leave

Job summary

Cox Automotive is hiring a Billing Specialist I to handle inbound customer inquiries via phone and email. You will be the first line of contact, perform billing tasks, audit invoices, and assist customers with billing requests. Collaboration with internal departments is required to resolve issues and ensure billing accuracy.

This role emphasizes attention to detail, strong communication, and proficiency with billing systems and Oracle.

Qualifications

• Strong written and verbal communication skills.
• Attention to detail and good time management.
• Experience with billing, invoices, and account adjustments.

Responsibilities

• Process billing transactions, invoices, credits, and adjustments on time.
• Set up and maintain customer accounts in billing systems.
• Review and audit billing information for accuracy.
• Research and resolve billing discrepancies and payment issues.
• Post payments and adjustments to customer accounts.

Skills

Communication

Accounting

Time management

Excel

Microsoft Office

Education

High school diploma or GED

Tools

Oracle

Job description

Cox Automotive is hiring a Billing Specialist I to handle inbound customer inquiries via phone and email. You will be the first line of contact, perform billing tasks, audit invoices, and assist customers with billing requests. Collaboration with internal departments is required to resolve issues and ensure billing accuracy.

This role emphasizes attention to detail, strong communication, and proficiency with billing systems and Oracle.