Billing Specialist - AR & Invoicing Expert

Michigan, LLC; Novi (MI); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

401K

Medical Insurance

Dental Insurance

Vision Insurance

Short Term Disability

Long Term Disability

Life Insurance

Tuition Reimbursement

Paid holidays

Vacation and Personal time

Aflac

Job summary

Fire Systems of Michigan, located in Novi, is hiring a Billing Specialist to manage customer invoices, upload billing data to portals, and assist customers with billing inquiries. The role emphasizes accuracy, strong communication, and the ability to work in a fast-paced environment.

The position offers hourly pay based on experience with quarterly bonus opportunities and requires experience in billing, AR, and proficiency in Excel.

Qualifications

• High school diploma or equivalent; associate's degree or higher in accounting, finance, or related field preferred.
• Minimum of 3 years of experience in billing, accounts receivable, or similar administrative roles.
• Experience with invoicing software, accounting systems, or customer portals.
• Strong attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.
• Proficient in Microsoft Office Suite, especially Excel.
• Knowledge of basic accounting principles is a plus.

Responsibilities

• Generate and issue accurate invoices for services rendered to customers.
• Upload invoice information to customer portals and internal systems as required.
• Provide summary invoices and reports to large customers with a high volume of invoices.
• Review service orders and contracts to ensure proper billing.
• Act as the primary point of contact for customers with billing questions or concerns.
• Address customer inquiries regarding billing discrepancies, payment issues, and service charges in a professional and timely manner.
• Provide clear explanations of charges, payment terms, and any adjustments needed.
• Accurately enter billing data into company systems and maintain up-to-date customer account information.
• Monitor and track outstanding invoices and work to ensure timely payments.
• Reconcile discrepancies in accounts and collaborate with internal teams to resolve issues.
• Track and monitor accounts receivable aging to ensure all invoices are accounted for and properly sent to customers for payment.
• Send payment reminders to customers with overdue balances.
• Work with the accounting department to resolve any issues related to payments or billing.
• Coordinate with internal teams, including service, sales, and accounting, to ensure accurate and timely invoicing.
• Work closely with the accounting department to assist in month-end and year-end close processes.
• Provide exceptional customer service by resolving billing issues promptly and maintaining a positive relationship with customers.
• Ensure all customer interactions are documented accurately and follow company procedures.

Skills

Attention to detail

Communication skills

Multitasking

Excel

Education

High school diploma or equivalent; associate's degree or higher in accounting, finance, or related field preferred

Tools

Invoicing software

Accounting systems

Customer portals

Job description

Fire Systems of Michigan, located in Novi, is hiring a Billing Specialist to manage customer invoices, upload billing data to portals, and assist customers with billing inquiries. The role emphasizes accuracy, strong communication, and the ability to work in a fast-paced environment.

The position offers hourly pay based on experience with quarterly bonus opportunities and requires experience in billing, AR, and proficiency in Excel.