Billing Specialist: Precision Invoicing & Customer Care

Paycom - ATS; Ann Arbor (MI); On-site; USD 42,000 - 56,000; Full time

Job summary

Avfuel Corp in Ann Arbor, MI is seeking a Billing Associate to manage customer invoices and billing inquiries in a fast-paced office environment. You will create invoices, coordinate with Sales, meet daily deadlines, and ensure accuracy while delivering excellent customer service.

A high school diploma is required; an associate degree is preferred, with 1-2 years in accounting or billing and 2 years in customer service.

Qualifications

• High School Diploma or equivalent required.
• Associate degree preferred; related work experience considered.
• 1-2 years of accounting, billing, bookkeeping, or related function preferred.
• Minimum of 2 years of customer service experience preferred.
• Experience in a fast-paced, detail-oriented office environment is a plus.

Responsibilities

• Create customer specific invoices within internal systems; monitor and make changes for special and varied billing arrangements
• Independently and timely communicate with customers and Sales Team to effectively assist and resolve issues
• Meet strict daily deadlines while ensuring accuracy and excellent customer experience
• Promptly communicate issues, concerns, or discrepancies to the Billing manager and sales team members to support timely resolution
• Other special projects and duties as assigned
• The standard hours for this position are Monday through Friday, between 8:00 a.m. and 5:00 p.m. There may be flexibility for a later start time of 8:30 or 9:00 a.m., with a corresponding adjustment to the end of the workday
• This position may also require participation in a rotating holiday coverage schedule

Skills

Attention to detail

Communication skills

Multitasking

Problem solving

Organizational skills

Team player

Education

High School Diploma

Associate degree or related field

Job description

Avfuel Corp in Ann Arbor, MI is seeking a Billing Associate to manage customer invoices and billing inquiries in a fast-paced office environment. You will create invoices, coordinate with Sales, meet daily deadlines, and ensure accuracy while delivering excellent customer service.

A high school diploma is required; an associate degree is preferred, with 1-2 years in accounting or billing and 2 years in customer service.