Billing Specialist

Fire-Systems-of-Michigan,-LLC; Novi (MI); Vor Ort; USD 25.000 - 39.000; Teilzeit

Benefits dieser Stelle

401K

Medical Insurance

Dental Insurance

Vision Insurance

Short Term Disability

Long Term Disability

Life and AD&D Insurance

Pre-tax Accounts

Vacation and Personal Time

Paid Holidays

Tuition Reimbursement

Zusammenfassung

Fire Systems of Michigan, LLC is seeking a Billing Specialist in Novi, Michigan. This role manages customer invoices, uploads billing data to portals, and assists customers with billing inquiries in a fast-paced environment.

The ideal candidate has 3+ years in billing or AR, experience with invoicing software and portals, and strong attention to detail and communication. This hourly position offers negotiable pay based on experience and quarterly bonus opportunities.

Qualifikationen

• 3+ years of billing, accounts receivable, or similar administrative experience.
• Experience with invoicing software, accounting systems, or customer portals.
• Strong attention to detail and excellent communication skills.

Aufgaben

• Generate and issue invoices for services rendered to customers.
• Upload invoice information to customer portals and internal systems.
• Provide summary invoices and reports to large customers.
• Review service orders and contracts for proper billing.
• Act as primary contact for customers with billing questions.
• Monitor outstanding invoices and assist in collections.
• Coordinate with service, sales, and accounting teams for accurate invoicing.
• Support month-end and year-end close processes.
• Document customer interactions and ensure procedures are followed.

Kenntnisse

Billing

Accounts Receivable

Data entry

Customer service

Multitasking

Microsoft Excel

Ausbildung

Associate degree in accounting/finance

High school diploma

Tools

Invoicing software

Accounting systems

Customer portals

Jobbeschreibung

Billing Specialist

About the Company

Fire Systems of Michigan is an affiliate company of Guardian Fire Protection and a leading provider of fire protection and life safety solutions, proudly serving businesses and organizations across Michigan for more than 40 years. Located in Novi, Fire Systems of Michigan delivers comprehensive fire and life safety solutions, including inspection, testing, design, installation, monitoring, and repair across a full range of systems such as fire alarms and monitoring, fire sprinkler systems, fire extinguishers, fire pumps, kitchen fire suppression, special hazards systems, and exit and emergency lighting. Known for exceptional customer service, technical expertise, and 24/7 emergency support, Fire Systems of Michigan partners with customers across diverse industries to ensure code‑compliant protection for people, property, and assets.

Please visit our website, www.firesystemsofmichigan.com, to learn more about us.

About the Opportunity

The Billing Specialist will be responsible for managing customer invoices, uploading billing information to customer portals, and assisting customers with any billing inquiries. This role requires attention to detail, excellent communication skills, and the ability to work well in a fast-paced environment.

Compensation

• This is an hourly position based on experience. Pay is negotiable depending on candidate experience
• Quarterly bonus opportunities

Job Duties

• Invoice Management:
  • Generate and issue accurate invoices for services rendered to customers.
  • Upload invoice information to customer portals and internal systems as required.
  • Provide summary invoices and reports to large customers with a high volume of invoices.
  • Review service orders and contracts to ensure proper billing.
• Customer Interaction:
  • Act as the primary point of contact for customers with billing questions or concerns.
  • Address customer inquiries regarding billing discrepancies, payment issues, and service charges in a professional and timely manner.
  • Provide clear explanations of charges, payment terms, and any adjustments needed.
• Data Entry & Record-Keeping:
  • Accurately enter billing data into company systems and maintain up-to-date customer account information.
  • Monitor and track outstanding invoices and work to ensure timely payments.
  • Reconcile discrepancies in accounts and collaborate with internal teams to resolve issues.
• Accounts Receivable:
  • Track and monitor accounts receivable aging to ensure all invoices are accounted for and properly sent to customers for payment.
  • Send payment reminders to customers with overdue balances.
  • Work with the accounting department to resolve any issues related to payments or billing.
• Collaboration:
  • Coordinate with internal teams, including service, sales, and accounting, to ensure accurate and timely invoicing.
  • Work closely with the accounting department to assist in month-end and year-end close processes.
• Customer Satisfaction:
  • Provide exceptional customer service by resolving billing issues promptly and maintaining a positive relationship with customers.
  • Ensure all customer interactions are documented accurately and follow company procedures.

Qualifications

• High school diploma or equivalent; associate's degree or higher in accounting, finance, or related field preferred.
• Minimum of 3 years of experience in billing, accounts receivable, or similar administrative roles.
• Experience with invoicing software, accounting systems, or customer portals.
• Strong attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.
• Proficient in Microsoft Office Suite, especially Excel.
• Knowledge of basic accounting principles is a plus.

Benefits

• 401K with a company match
• Medical, Dental and Vision Insurance
• Company paid Short Term Disability
• Company paid Long Term Disability
• Company paid Life and AD&D insurance
• Pre-tax accounts for health and dependent care
• Aflac
• Vacation and Personal time
• Paid holidays
• Tuition Reimbursement

Fire Systems of Michigan, LLC is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.