Billing Specialist

Surge Staffing; Columbus (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

Surge Staffing is seeking a detail-oriented Billing Specialist to join our Accounting team. In this role, you will be responsible for processing customer payments, generating and auditing invoices, posting revenue transactions, and supporting weekly billing operations.

The ideal candidate thrives in a fast-paced environment while providing exceptional customer service to both internal teams and external clients.

Qualifications

• High school diploma or equivalent.
• Strong attention to detail with excellent organizational skills.
• Basic math and problem-solving abilities.
• Strong written and verbal communication skills.
• Excellent customer service skills.
• Ability to prioritize multiple tasks and meet deadlines.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, and PowerPoint).
• At least one year of billing, accounting, customer service, or related business experience.

Responsibilities

• Post customer payments accurately across all business units.
• Generate, review, and audit customer invoices for accuracy.
• Verify and post revenue transactions from bank deposit information.
• Assist with weekly billing close and invoice auditing processes.
• Contact branch offices to obtain missing documentation required for invoicing.
• Organize, distribute, and send invoices via mail and email.
• Scan and maintain billing documentation and payment records.
• Support Accounts Receivable and Collections with quality assurance calls as needed.
• Maintain confidentiality of financial and customer information.
• Collaborate with internal departments to ensure timely and accurate billing.
• Perform additional duties as assigned to support the Accounting department and overall business operations.

Skills

Detail-oriented

Organizational skills

Basic math

Written and verbal communication

Customer service

Prioritization

Independent and team-focused

Microsoft Office proficiency

Education

High school diploma

Tools

Microsoft Office Suite

Job description

Position Summary

We are seeking a detail-oriented Billing Specialist to join our Accounting team. In this role, you will be responsible for processing customer payments, generating and auditing invoices, posting revenue transactions, and supporting weekly billing operations. The ideal candidate is highly organized, accurate, and thrives in a fast-paced environment while providing exceptional customer service to both internal teams and external clients.

Responsibilities

• Post customer payments accurately across all business units.
• Generate, review, and audit customer invoices for accuracy.
• Verify and post revenue transactions from bank deposit information.
• Assist with weekly billing close and invoice auditing processes.
• Contact branch offices to obtain missing documentation required for invoicing.
• Organize, distribute, and send invoices via mail and email.
• Scan and maintain billing documentation and payment records.
• Support Accounts Receivable and Collections with quality assurance calls as needed.
• Maintain confidentiality of financial and customer information.
• Collaborate with internal departments to ensure timely and accurate billing.
• Perform additional duties as assigned to support the Accounting department and overall business operations.

Qualifications

Required

• High school diploma or equivalent.
• Strong attention to detail with excellent organizational skills.
• Basic math and problem-solving abilities.
• Strong written and verbal communication skills.
• Excellent customer service skills.
• Ability to prioritize multiple tasks and meet deadlines.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, and PowerPoint).

Preferred

• At least one year of billing, accounting, customer service, or related business experience.

What We’re Looking For

The ideal candidate is:

• Detail-oriented and highly accurate.
• Dependable and able to maintain confidentiality.
• Comfortable working in a fast-paced environment.
• A collaborative team player with a positive attitude.
• Able to adapt to changing priorities while producing quality work.

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Equal Opportunity Employer

Surge Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by applicable law. We are committed to providing equal employment opportunities and reasonable accommodations for qualified individuals with disabilities throughout the employment process.

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