Accounting/Billing Assistant
Job Summary
We are seeking a detail-oriented and organized Accounting/Billing Assistant to join our team. The ideal candidate will support the finance department with administrative and accounting tasks to ensure smooth and accurate billing processes and payment handling.
Responsibilities
- Process billing-related emails, verify loads, and monitor payment statuses
- Post customer payments and track outstanding accounts
- Serve as a point of contact for customer billing inquiries via phone and email
- Process paperwork for loads, ensuring proper billing to customers and payment to carriers
- Track and troubleshoot issues with loads or billing discrepancies, coordinating with relevant teams to resolve problems
- Download invoices for billing and factoring purposes
- Send customer statements and assist with collections efforts
- Maintain accurate and organized financial records and documentation
- Perform other related administrative duties as assigned
Qualifications
- Proven experience in a role requiring a high degree of accuracy and attention to detail
- Proficiency with Microsoft Office Suite (especially Excel) and Google Sheets
- Strong analytical and problem‑solving skills
- Solid understanding of basic accounting principles
- Excellent verbal and written communication skills
- Professional phone manner and strong customer service skills
- Ability to work effectively both independently and as part of a team
- Dependable and punctual with a strong work ethic
- Positive attitude and willingness to learn
Seniority level
Employment type
Job function
- Accounting/Auditing
- Supply Chain
Industries
- Transportation
- Logistics
- Supply Chain
- Storage and Accounting