Billing & Scheduling Specialist II

Washington University in St. Louis; St. Louis (MO); Presencial; USD 25.000 - 37.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Vacation and holidays

Health insurance

Metro U-Pass

Descripción de la vacante

Washington University in St. Louis is seeking a detail‑oriented Scheduling & Billing assistant. The role involves collecting insurance information, counseling on financial assistance, and registering patients by phone or email while coordinating with clinicians.

You will manage appointment scheduling, explain billing steps, answer inquiries, and support staff with insurance questions. Working in a normal office setting, grading is G06-H. Excellent organizational skills are essential.

Formación

• High school diploma or equivalent required.
• Minimum 3 years of relevant work experience.
• Experience with patient scheduling and billing processes preferred.

Responsabilidades

• Obtains insurance information from patients and counsels about financial assistance.
• Schedules and registers patients by phone or email with accuracy.
• Communicates with physicians and staff to coordinate urgent or referred scheduling requests.
• Reviews and updates schedules and performs basic account maintenance.
• Explains billing processes to patients and staff, handling inquiries.
• Assists with reminders, referrals, and processing of third-party claims.

Conocimientos

Billing Systems

Customer Service

Epic EHR

Financial Information

Insurance

Interpersonal Communication

Medical Office Support

Microsoft Excel

Microsoft Office

Microsoft Word

Organizing

Prioritization

Scheduling

Third Party Claims

Educación

High school diploma or equivalent

Herramientas

Epic EHR

Descripción del empleo

Washington University in St. Louis is seeking a detail‑oriented Scheduling & Billing assistant. The role involves collecting insurance information, counseling on financial assistance, and registering patients by phone or email while coordinating with clinicians.

You will manage appointment scheduling, explain billing steps, answer inquiries, and support staff with insurance questions. Working in a normal office setting, grading is G06-H. Excellent organizational skills are essential.