Billing, Payroll & Client Services Specialist

ONE FAMILY CARE; Roseville (MN); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

401(k) matching

Flexible schedule

Advancement opportunities

Training & development

Job summary

One Family Care LLC is seeking a dependable Billing, Payroll & Client Services Coordinator to join a small home care agency in Minnesota. The role combines healthcare billing, payroll, customer service, and general office administration; previous healthcare or home care administrative experience is preferred.

The successful candidate will manage multiple responsibilities in a close-knit team, maintain accurate records, and support case managers, clients, and staff with professionalism and

Qualifications

• Previous healthcare, home care, or medical billing experience required.
• Experience with payroll processing and reconciliation preferred.
• Knowledge of Minnesota 245D, CFSS, PCA, HCBS, Medical Assistance, or managed care services strongly preferred.
• Familiarity with EVV systems and service authorizations preferred.
• Strong communication, customer service, organization, and multitasking skills.
• Comfortable using computers, email, spreadsheets, and electronic record systems.
• Ability to work independently, prioritize deadlines, and adapt to changing office needs.
• Valid driver's license and reliable transportation for occasional intake appointments or agency-related errands.

Responsibilities

• Billing & Payroll: Prepare and submit billing claims and follow up on denied or outstanding claims.
• Billing & Payroll: Process payroll and assist with payroll reconciliation.
• Billing & Payroll: Review EVV records, timesheets, and service documentation for accuracy.
• Billing & Payroll: Monitor service authorizations and approved service hours.
• Billing & Payroll: Maintain accurate billing, payroll, and financial records.
• Client Services & Communication: Answer incoming calls and respond to emails from employees, clients, families, and case managers.
• Client Services & Communication: Provide friendly, professional customer service and direct questions to the appropriate staff.
• Client Services & Communication: Coordinate client intake appointments and follow up on required paperwork.
• Client Services & Communication: Assist with administrative portions of client intakes, including collecting documents and signatures.
• Client Services & Communication: Communicate with case managers and families regarding service agreements, authorizations, and outstanding documentation.
• Office Administration & Team Support: Assist with daily office operations, scheduling, calendars, and general administrative tasks.
• Office Administration & Team Support: Maintain organized electronic and physical records.
• Office Administration & Team Support: Support management and administrative staff with projects and office needs.
• Office Administration & Team Support: Be willing to take on additional responsibilities as needed in a small-team environment.

Skills

Healthcare billing experience

Payroll processing

Customer service

Multitasking

Organization

Communication

Computer literacy

Independent work

Driver's license

Tools

EVV systems

Job description

One Family Care LLC is seeking a dependable Billing, Payroll & Client Services Coordinator to join a small home care agency in Minnesota. The role combines healthcare billing, payroll, customer service, and general office administration; previous healthcare or home care administrative experience is preferred.

The successful candidate will manage multiple responsibilities in a close-knit team, maintain accurate records, and support case managers, clients, and staff with professionalism and