Client Care & Coordination Specialist

Care at Home; Lakewood Township (NJ); On-site; USD 48,000 - 55,000; Full time

Benefits offered by this job

Healthcare Benefits

Bonus Opportunities

Paid Time Off (PTO)

Paid Holidays

Professional growth and advancement

Supportive and collaborative team

Job summary

Care at Home Michigan is seeking a detail-oriented Client Services Coordinator to coordinate services for clients, manage communications among clients, families, and caregivers, and support Medicaid billing and administrative tasks.

Ideal candidates will be highly organized, possess strong communication skills, and thrive in a fast-paced healthcare setting. This full-time role offers healthcare benefits, bonus opportunities, and opportunities for growth.

Qualifications

• Excellent communication and customer service skills.
• Strong computer and software proficiency.
• Highly organized with strong attention to detail.
• Ability to manage multiple priorities independently.
• Professional demeanor and problem-solving skills.

Responsibilities

• Coordinate services for new and existing clients.
• Communicate regularly with clients, families, caregivers, and case managers.
• Track authorizations and ensure services are implemented promptly.
• Resolve client concerns and service issues.
• Maintain accurate client records and documentation.
• Assist with caregiver and client communication as needed.
• Assist with Medicaid billing and claim follow-up.
• Track authorizations and service utilization.
• Maintain accurate information within agency software systems.
• Generate reports and support office operations.
• Assist with scheduling and coordination activities as needed.
• Perform general administrative and client service tasks.

Skills

Communication skills

Software proficiency

Organized

Multitasking

Professional demeanor

Job description

Care at Home Michigan is seeking a detail-oriented Client Services Coordinator to coordinate services for clients, manage communications among clients, families, and caregivers, and support Medicaid billing and administrative tasks.

Ideal candidates will be highly organized, possess strong communication skills, and thrive in a fast-paced healthcare setting. This full-time role offers healthcare benefits, bonus opportunities, and opportunities for growth.