Billing Operations Leader for Law Firm

Parker Poe Adams & Bernstein LLP; Charlotte (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

Parker Poe Adams & Bernstein LLP seeks an experienced Billing Manager in Charlotte to lead billing operations, ensuring accurate, timely invoicing and client satisfaction. You will manage a team of time and billing specialists and coordinate with attorneys and clients to resolve billing discrepancies.

The role requires 5+ years in professional services billing with at least 2 years in people management, strong knowledge of e-billing systems (Elite/3E preferred), and advanced MS Office skills.

Qualifications

• Minimum five years in professional services billing with two years in people management.
• Bachelor’s degree in Accounting, Finance, or related field.
• Strong knowledge of e-billing software and reporting.
• Experience with Elite/3E preferred.
• Excellent Excel, Word, and Outlook skills.

Responsibilities

• Oversee and manage day-to-day billing activities to ensure accurate invoicing and client deadlines.
• Supervise, train, develop and evaluate a team of time and billing specialists.
• Collaborate with clients, attorneys and staff to resolve discrepancies in client billing reporting.
• Partner with General Counsel to ensure compliance with outside counsel guidelines.
• Maintain the eBilling hub and ensure accurate rates and client instructions.

Skills

Billing leadership

Team supervision

Client communication

Process improvement

Microsoft Excel

eBilling software

Education

Bachelor’s degree in Accounting

Tools

Elite/3E

Legal Tracker

Tymetrix 360

CounselLink

Passport

Ascent

Microsoft Office

Job description

Parker Poe Adams & Bernstein LLP seeks an experienced Billing Manager in Charlotte to lead billing operations, ensuring accurate, timely invoicing and client satisfaction. You will manage a team of time and billing specialists and coordinate with attorneys and clients to resolve billing discrepancies.

The role requires 5+ years in professional services billing with at least 2 years in people management, strong knowledge of e-billing systems (Elite/3E preferred), and advanced MS Office skills.