Legal Billing Manager: Lead Billing & Process Improvement

Parker Poe Adams & Bernstein LLP

Charlotte (NC)

On-site

USD 85,000 - 110,000

Full time

3 days ago

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Job summary

Parker Poe Adams & Bernstein LLP seeks an experienced Billing Manager in Charlotte, NC to oversee daily billing, lead a team of billing specialists, and ensure timely client invoicing. You will collaborate with clients, attorneys, and staff to resolve discrepancies and maintain accurate records.

The role requires expertise with e-billing systems (Elite/3E preferred) and strong MS Office skills. You will maintain the billing hub, generate prebills, and drive process improvements while upholding

Qualifications

Bachelor’s degree in accounting, finance, business administration, or related field.
Minimum five years of billing experience with at least two years in a leadership role.
Strong knowledge of e-billing software; Elite/3E preferred.
Familiar with multiple eBilling systems (Legal Tracker, Tymetrix 360, CounselLink, Passport, Ascent).
Advanced Microsoft Office skills (Excel, Word, Outlook)
Excellent organizational, communication, and customer service skills.
Ability to manage multiple priorities in a fast-paced environment.
Experience in a law firm setting preferred.

Responsibilities

Oversee and manage day-to-day billing activities to ensure accurate and timely invoicing to meet client deadlines.
Supervise, train, develop and evaluate a team of time and billing specialists.
Collaborate with clients, attorneys and support staff to resolve discrepancies related to client billing reporting and account management.
Partner with the Office of General Counsel to ensure compliance with outside counsel guidelines for client matters and billing.
Maintain the eBilling hub and update the firm’s billing software to reflect accurate rates and client instructions.
Build billing reports and audit processes to ensure timely billing and invoicing; generate monthly prebills as needed.
Identify and implement process improvements to enhance accuracy and efficiency.
Ensure proper coding of expenses and coordinate with accounting for allocation within the firm’s system.
Maintain accurate records of invoices, payments, and transactions in line with legal and accounting requirements.
Serve as back-up for Controller and other billing team members as needed.
Ensure all legal, regulatory, and Firm policies are followed.
Perform all other duties as assigned by leadership.