Billing Manager — Equity & Growth Impact

With Coverage, Inc.; New York (NY); On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation with equity

Comprehensive benefits (medical, etc.)

Pre-tax accounts (FSA, HSAs)

Job summary

WithCoverage seeks a Billing Manager to own day-to-day billing execution, ensure accurate invoices, move payments, and provide strong customer support. This hands-on role partners with Risk, Finance, and Product to optimize the billing experience as the company scales.

You will handle invoicing, collections, and account maintenance, while coordinating with service partners to meet priorities and quality targets.

Qualifications

• Experience in billing, accounts receivable, or financial operations.
• Insurance billing experience strongly preferred, particularly in a brokerage or agency environment.
• Clear communication and problem-solving mindset; able to work with cross-functional teams.

Responsibilities

• Handle daily billing activities including invoicing, payment application, collections, and account maintenance.
• Coordinate with billing service partners and internal teams to ensure timely and accurate billing.
• Resolve escalated billing questions and overdue balances with customers, carriers, and colleagues.
• Document billing procedures and support process improvements for reliability and scale.
• Assist with reconciliations, reporting, and month-end close in collaboration with Finance.

Skills

Billing experience

Accounts receivable

Analytical skills

Communication

Tools

Billing systems

Spreadsheets

Job description

WithCoverage seeks a Billing Manager to own day-to-day billing execution, ensure accurate invoices, move payments, and provide strong customer support. This hands-on role partners with Risk, Finance, and Product to optimize the billing experience as the company scales.

You will handle invoicing, collections, and account maintenance, while coordinating with service partners to meet priorities and quality targets.