We are seeking a Billing Manager to lead and optimize our billing operations in a fast-growing, SaaS environment. This role will oversee end-to-end billing processes, ensure accuracy and timeliness of invoicing, and partner cross-functionally with Accounting, Sales, Customer Success, and IT to support scalable growth.
The ideal candidate is hands-on, process-driven, and experienced in managing billing teams and systems in a dynamic, high-volume environment.
Key Responsibilities
- Manage daily billing operations, including recurring, usage-based, and transactional invoicing
- Ensure accurate, timely invoicing in accordance with customer contracts and company policies
- Oversee billing system configuration, maintenance, and enhancements
- Partner with Accounting on month-end close, reconciliations, and revenue support
- Collaborate with Sales and Customer Success to resolve billing inquiries and disputes
- Drive continuous process improvement, automation, and internal controls
- Lead, coach, and develop billing team members
- Support audits and ensure compliance with internal and external requirements
Qualifications
- Bachelor’s degree in Accounting, Finance, or related field, preferred
- 5+ years of billing or accounting experience, including team leadership
- Strong understanding of billing processes and internal controls
- Proven ability to operate in a fast-paced, high-growth environment
- Excellent analytical, organizational, and communication skills
Preferred Experience
- NetSuite experience strongly preferred
- Zone Billing experience a plus
- SaaS / subscription-based business experience a plusExperience with high-volume or usage-based billing models
- Familiarity with ASC 606 concepts is a plus