Bilingual Teller: Help Customers Meet Their Financial Goals

Citizens Bank; Philadelphia (Philadelphia County); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Paid volunteer time off

Matching charitable donations up to $1

Comprehensive health care, dental &amp

401(k) with company match

Tuition assistance

Mental health & wellbeing programs

Job summary

Citizens Bank is hiring a Teller to greet customers, process transactions, and provide helpful guidance on digital tools like mobile apps and ATMs. You will identify customer needs, offer appropriate solutions, and connect clients with Bankers for advanced services.

The role emphasizes cash handling accuracy, adherence to policies, and delivering personalized service in a branch setting with weekend/evening hours. Competitive benefits accompany the starting wage.

Qualifications

• High School diploma or GED required.
• 6+ months experience processing transactions.
• 1+ year of customer experience, recommending/referring products.
• Strong listening and communication skills.
• Ask questions to identify needs and build relationships.
• Customer-centric to deliver great service.
• Comfortable with using digital tech to meet goals.
• Able to work branch hours, weekends/evenings.

Responsibilities

• Greet customers in the lobby and assist with basic transactions.
• Demonstrate mobile app and ATM usage for simple tasks.
• Provide personalized financial guidance and connect customers to Bankers.
• Follow all policies, including cash handling and regulatory rules.

Skills

Customer service

Listening skills

Communication skills

Problem solving

Asking questions

Digital technology

Branch hours flexibility

Education

High School diploma or GED

Job description

Citizens Bank is hiring a Teller to greet customers, process transactions, and provide helpful guidance on digital tools like mobile apps and ATMs. You will identify customer needs, offer appropriate solutions, and connect clients with Bankers for advanced services.

The role emphasizes cash handling accuracy, adherence to policies, and delivering personalized service in a branch setting with weekend/evening hours. Competitive benefits accompany the starting wage.