Bilingual Telemarketer: English-Spanish

Farmers Insurance - Oklahoma; Phoenix (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Flexible Schedule

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Job summary

Farmers Insurance - Oklahoma in Phoenix is seeking a motivated Telemarketer/Lead Generator to be the first contact for potential clients. You will conduct outbound calls, collect information, and hand leads to licensed agents.

The role requires clear communication, persistence, and the ability to work both independently and in a team. This on-site position offers a fast-paced environment with room for growth and ongoing training.

Qualifications

• Excellent verbal communication with a clear phone voice.
• Strong listening skills and ability to identify customer needs.
• Persuasive and persistent with a positive attitude.
• Ability to work independently and in a team.
• Familiarity with CRM systems and telemarketing tools.
• Proficiency with Google Suite or Microsoft Office.

Responsibilities

• Outbound prospecting to qualify leads and generate interest.
• Live transfers to licensed agents after qualification.
• Data collection to update CRM accurately.
• Schedule follow-up appointments for sales team.
• Represent the brand professionally on all calls.

Skills

Verbal communication

Active listening

Persuasive communication

Team collaboration

Independent work

Tools

CRM software

Google Workspace

Microsoft Office

Job description

Job Description

We are seeking a motivated, high-energy, and results-driven Telemarketer / Lead Generator to join our growing team. In this role, you will be the first point of contact for potential clients. Your primary responsibility is to conduct outbound calls, engage prospects, collect basic information, and seamlessly transition qualified leads to our licensed agents.

Benefits

• Flexible Schedule
• Hands on Training
• Mon-Fri Schedule
• Career Growth Opportunities

Responsibilities

If you are clear, persuasive on the phone, and thrive in a fast-paced environment, this is the perfect opportunity for you

Outbound Prospecting: Conduct high-volume outbound calls daily to prospective clients using our dialing system.

Live Transfers: Successfully qualify leads and execute live, warm transfers to insurance agents.

Data Collection: Gather accurate and relevant information from prospects to update our CRM database.

Appointment Setting: Schedule follow-up appointments and consultations for the sales team.

Brand Representation: Maintain a professional, positive, and helpful demeanor on every call.

Requirements

• Excellent verbal communication skills with a clear and pleasant phone voice.
• Strong listening skills and the ability to understand customer needs.
• Persuasive and persistent, with a positive and resilient attitude.
• Ability to work independently and as part of a team.
• Proficiency in using our software and telemarketing tools.
• Basic computer skills and familiarity with Google Suite or Microsoft Office.