Telemarketer

Christopher McRay Farmers Insurance; Georgetown Charter Township (MI); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Flexible Schedule

Mon-Fri Schedule

Career Growth Opportunities

Job summary

Christopher McRay Farmers Insurance in Georgetown Charter Township, MI is seeking an Insurance Telemarketer to make outbound calls using an auto dialer. You will engage prospects, introduce the agency, and aim to transfer interested leads to licensed producers for further discussion.

The role emphasizes following approved scripts, documenting outcomes in the CRM, meeting daily call and lead targets, and complying with telemarketing regulations and privacy policies.

Qualifications

• Excellent verbal communication and phone etiquette.
• Ability to handle high-volume outbound calls.
• Must follow scripts and guidelines.

Responsibilities

• Operate an automated dialing system to place outbound calls to prospective insurance clients.
• Follow approved call scripts and communication guidelines when speaking with prospects.
• Introduce the agency and generate interest in the insurance products and services offered.
• Identify interested prospects and promptly transfer live calls to the appropriate insurance producer.
• Maintain a professional, courteous, and positive attitude during all customer interactions.
• Accurately document call outcomes, prospect information, and follow-up notes in the agency's CRM or lead management system.
• Meet established daily call volume, lead generation, and call transfer goals.
• Follow agency procedures for handling objections, call dispositions, and prospect follow-ups.
• Comply with applicable telemarketing regulations, Do Not Call requirements, and agency policies regarding consumer privacy and consent.
• Assist with general office and lead management duties as needed.

Skills

Verbal communication

Telephone etiquette

Outbound calling

CRM learning

Tools

CRM system

Auto dialer

Job description

Job Description

The Insurance Telemarketer is responsible for making outbound calls to prospective clients using an automated dialing system (auto dialer). The primary objective is to engage potential customers, identify interest in insurance products, and transfer interested prospects directly to licensed insurance producers for further discussion and potential sales.

Benefits

• Flexible Schedule
• Mon-Fri Schedule
• Career Growth Opportunities

Responsibilities

• Operate an automated dialing system to place outbound calls to prospective insurance clients.
• Follow approved call scripts and communication guidelines when speaking with prospects.
• Introduce the agency and generate interest in the insurance products and services offered.
• Identify interested prospects and promptly transfer live calls to the appropriate insurance producer.
• Maintain a professional, courteous, and positive attitude during all customer interactions.
• Accurately document call outcomes, prospect information, and follow-up notes in the agency's CRM or lead management system.
• Meet established daily call volume, lead generation, and call transfer goals.
• Follow agency procedures for handling objections, call dispositions, and prospect follow-ups.
• Comply with applicable telemarketing regulations, Do Not Call requirements, and agency policies regarding consumer privacy and consent.
• Assist with general office and lead management duties as needed.

Requirements

• Strong verbal communication and telephone etiquette.
• Comfortable making a high volume of outbound calls.
• Ability to follow scripts, work independently, and maintain productivity.
• Basic computer skills and ability to learn an automated dialer and CRM system.
• Dependable, organized, and goal-oriented.
• Previous telemarketing, appointment-setting, or customer service experience preferred but not required.