Bilingual Telemarketing & Inside Sales Representative

Mosquito Joe of Palm Beach and Tampa Bay; Ruskin (FL); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Free uniforms

Help or transport service

Bonus based on performance

Competitive salary

Free food & snacks

Job summary

Mosquito Joe of Palm Beach and Tampa Bay is seeking a Telemarketing & Inside Sales Representative to generate and convert sales opportunities through inbound and outbound activities. Fluency in English and Spanish is required, and the role focuses on turning prospects into qualified opportunities, quotes, appointments, and new customers.

The position combines inbound lead conversion from digital campaigns and outbound outreach, with CRM-based follow-up to maintain a robust sales pipeline and

Qualifications

• Bilingual English and Spanish required.
• 1–2 years in telemarketing/inside sales or similar.
• Cold calling and prospect database experience required.
• CRM experience and basic Excel skills preferred.
• Strong sales, follow-up, negotiation and objection-handling skills.
• Ability to initiate conversations and ask for the sale.

Responsibilities

• Contact and follow up with new inbound leads quickly.
• Make outbound sales calls to cold and warm prospects.
• Work cold databases and assigned prospect lists.
• Reactivate previous leads or quotes.
• Qualify prospects based on needs, location, property type and purchase intent.
• Present services and benefits clearly to prospects.
• Handle objections related to price, timing, frequency, and competition.
• Follow up with non-converting prospects.
• Convert qualified prospects into quotes, appointments, service bookings and customers.
• Maintain accurate lead information in the CRM and sales pipeline.

Skills

Bilingual English & Spanish

Telemarketing / Inside sales

Cold calling

CRM / Lead management

Inbound & outbound leads

Negotiation & objection handling

Follow-up & conversion

Excel (basic)

Communication via phone/SMS/email

Revenue-focused goals

Tools

CRM/Lead management platform

Excel

Job description

Benefits:

• Free uniforms
• Help or transport service
• Bonus based on performance
• Competitive salary
• Free food & snacks

English / Spanish

We are looking for a results-driven Telemarketing & Inside Sales Representative responsible for generating and converting sales opportunities through both inbound and outbound sales activities.

This is a sales position, not a customer service position. Fluency in both English and Spanish is required.

The goal is to turn prospects into qualified opportunities, quotes, appointments, service bookings, and new customers through consistent prospecting, follow-up, and sales conversations.

This position combines two key areas:

Inbound Sales:

Manage and convert leads generated through digital advertising campaigns, website forms, Facebook, Instagram, WhatsApp, phone inquiries, and other marketing channels.

Outbound Sales:

Proactively generate opportunities by making cold and warm calls, working prospect databases, reactivating previous leads, following up on pending quotes, and contacting inactive or former prospects.

The representative must be comfortable both responding to interested prospects and initiating sales conversations with people who have not recently contacted the company.

Key Responsibilities

• Contact and follow up with new inbound leads quickly.
• Make outbound sales calls to cold and warm prospects.
• Work cold databases and assigned prospect lists consistently.
• Reactivate previous leads, inactive opportunities, and pending quotes.
• Qualify prospects based on their needs, location, property type, service needs, and purchase intent.
• Present services and clearly communicate their benefits and value.
• Handle sales objections related to price, timing, service frequency, and competitors.
• Follow up consistently with prospects who do not convert during the first interaction.
• Convert qualified prospects into quotes, appointments, service bookings, and new customers.
• Maintain accurate lead information, follow-ups, and sales activity in the CRM.
• Maintain an organized sales pipeline and meet established activity, conversion, and revenue goals.

Required Experience & Skills

• Fully bilingual in English and Spanish, with the ability to conduct complete sales conversations in both languages.
• Minimum 1–2 years of proven experience in telemarketing, phone sales, Inside Sales, outbound sales, appointment setting, SDR/BDR, or a sales-focused call center environment.
• Cold calling and prospect database experience required.
• Experience managing inbound digital leads strongly preferred.
• Strong sales, follow-up, negotiation, and objection-handling skills.
• Comfortable initiating conversations and asking for the sale.
• Experience using a CRM or lead management platform.
• Basic to intermediate Excel/spreadsheet skills.
• Strong communication skills by phone, SMS, email, and messaging platforms.
• Comfortable working with sales goals, conversion targets, and revenue KPIs.

Ideal Candidate

You are confident handling both inbound and outbound sales, including warm leads and cold prospects. You are persistent with follow-up, organized, persuasive, comfortable working with databases and CRM systems, and motivated by measurable sales results.

You understand that the job is not simply to answer calls or messages. Your responsibility is to create opportunities, follow up consistently, and convert prospects into customers and revenue.

Important:

Customer service experience alone does not meet the requirements for this position. Candidates must have proven experience in sales, telemarketing, prospecting, cold calling, or lead conversion.