Bilingual Store Leader: Customer Experience & Ops

O’Reilly Auto Parts; Artesia (AZ); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive wages

401k with contributions

Medical insurance

Dental & Vision

Paid time off

Tuition assistance

Career growth

Job summary

O’Reilly Auto Parts is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, store appearance and operations. This role will lead the store team during the Manager's absence and on opposing shifts, ensuring high service levels for retail and professional customers.

Bilingual candidates are encouraged to apply. The position involves hiring tasks, coaching, achieving goals, and maintaining compliance with company policies.

Qualifications

• Must have Sales Specialist Training and Assistant Manager Certification.
• RSS Certification preferred.
• Fluency in Spanish is a plus.

Responsibilities

• Lead store team to provide excellent customer service.
• Supervise sales floor and customer service programs.
• Assist in hiring and training of team members.
• Perform day-end procedures and security checks.
• Ensure compliance with policies and schedules.

Skills

Leadership

Customer service

Multitasking

Team training

Education

Assistant Manager Certification

RSS Certification

Certified Parts Professional Certification

ASE Certification

Job description

O’Reilly Auto Parts is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, store appearance and operations. This role will lead the store team during the Manager's absence and on opposing shifts, ensuring high service levels for retail and professional customers.

Bilingual candidates are encouraged to apply. The position involves hiring tasks, coaching, achieving goals, and maintaining compliance with company policies.