Bilingual Spanish Remote Customer Support Specialist

Remote Jobs; Richmond (VA); À distance; USD 26 000 - 28 000; Plein temps

Avantages offerts par ce poste

Paid Training

Work from home

PTO

401K Match

ICHRA

Résumé du poste

Vimo is seeking Remote Customer Service Representatives to join our elite teams in a fully remote role. The position offers $19.00-$20.50 per hour for full-time seasonal work, with paid three-week training.

You will deliver exceptional customer service, assist with health insurance enrollment, data entry, and online inquiries, all from a home office with a wired connection. Responsibilities include account handling, technical support, and following established procedures while maintaining a high

Qualifications

• Deliver the highest level of customer service experience consistently.
• Manage customer accounts and provide technical support.
• Application Data Entry and online chat handling as assigned.
• Interpret and follow defined procedures and policies.
• Creative problem solving and multitasking across updates.
• Adhere to regulated guidelines for communications via all channels.

Responsabilités

• Deliver the highest level of customer service experience consistently.
• Manage customer accounts and provide technical support.
• Application Data Entry and online chat inquiries as assigned.
• Interpret and follow defined procedures and policies.
• Creative problem solving and multitasking with updates.
• Adhere to regulated guidelines for communications via all channels.

Connaissances

Customer service

Technical support

Communication skills

Time management

Self-motivation

Adaptability

Online chat

Outils

CRM systems

Description du poste

Vimo is seeking Remote Customer Service Representatives to join our elite teams in a fully remote role. The position offers $19.00-$20.50 per hour for full-time seasonal work, with paid three-week training.

You will deliver exceptional customer service, assist with health insurance enrollment, data entry, and online inquiries, all from a home office with a wired connection. Responsibilities include account handling, technical support, and following established procedures while maintaining a high