Bilingual Spanish Mobile Sales Pro

T-Mobile; Irvington (KY); On-site; USD 44,000 - 52,000; Full time

Benefits offered by this job

Annual Stock Grant

Employee Stock Purchase Plan

401(k)

Paid time off

12 paid holidays

Job summary

T-Mobile USA, Inc. is hiring for a retail associate to engage customers and facilitate technology and service needs in a fast-paced store environment.

You will build proficiency in customer service and sales and use digital tools to illustrate network coverage and product benefits, advancing through training and becoming a valued team member. The role emphasizes relationship-building, training completion, and contributing to a seamless customer experience, with a comprehensive benefits package

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience preferred in retail.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage and service benefits during interactions.
• Complete required training to build knowledge of products, services, systems, and processes.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Other duties/projects as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring for a retail associate to engage customers and facilitate technology and service needs in a fast-paced store environment.

You will build proficiency in customer service and sales and use digital tools to illustrate network coverage and product benefits, advancing through training and becoming a valued team member. The role emphasizes relationship-building, training completion, and contributing to a seamless customer experience, with a comprehensive benefits package