Bilingual Spanish Mobile Sales Associate

T-Mobile; Saint Charles (MO); On-site; USD 40,000 - 46,000; Full time

Benefits offered by this job

Annual Stock Grant

Employee Stock Purchase Plan

401(k)

Paid time off

Paid holidays

Medical, dental, vision

Life insurance

Discounts

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate for Store-in-Store roles within National Sales partner locations. You will engage customers in a fast-paced retail setting, demonstrate product value, and drive solution-based sales while maintaining high service standards.

You will train on upcoming products, use digital tools for onboarding, and collaborate with store leadership to deliver exceptional experiences. This role emphasizes growth, customer delight, and results-driven performance.

Qualifications

• Coaching required
• Communication required
• Customer Engagement required
• Customer Needs Identification required
• Customer Service required
• Leadership required
• Product Knowledge required
• Relationship Building required
• Sales required
• Sales Techniques required
• At least 18 years of age; legally authorized to work in the United States

Responsibilities

• Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions.
• As a Mobile Associate, you will consistently leverage digital self-serve tools during customer interactions and the onboarding process. You will identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services.
• Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources. Review your personal results, current promotions, and updates on the Hub to be Customer Ready at all times.
• Customer obsessed. You are passionate, friendly, and engaging with customers. You are able to connect on a personal level, match the pace of the customer, build rapport, trust, and loyalty with every interaction.
• Builds relationships with nearby leadership and teams to help support the customer experience from account set up, to device support and account servicing.

Skills

Coaching

Communication

Customer Engagement

Customer Needs Identification

Customer Service

Leadership

Product Knowledge

Relationship Building

Sales

Sales Techniques

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate for Store-in-Store roles within National Sales partner locations. You will engage customers in a fast-paced retail setting, demonstrate product value, and drive solution-based sales while maintaining high service standards.

You will train on upcoming products, use digital tools for onboarding, and collaborate with store leadership to deliver exceptional experiences. This role emphasizes growth, customer delight, and results-driven performance.