Bilingual Mobile Sales Associate (Spanish) | Retail Tech

T-Mobile; Kissimmee (FL); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Job summary

T-Mobile USA, Inc. seeks a customer-focused Retail Associate to engage customers, demonstrate devices, and provide personalized service in a fast-paced store environment. You will build relationships, complete training, and contribute to a seamless checkout experience while promoting network services and accessories.

Role emphasizes use of digital tools and proactive customer engagement, with opportunities for growth, training, and benefits as part of a supportive team at T-Mobile.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience preferred in a retail environment.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Communication

Customer Service

Sales

Change Agility

Multitasking

Engaging People

Customer Problem Solving

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. seeks a customer-focused Retail Associate to engage customers, demonstrate devices, and provide personalized service in a fast-paced store environment. You will build relationships, complete training, and contribute to a seamless checkout experience while promoting network services and accessories.

Role emphasizes use of digital tools and proactive customer engagement, with opportunities for growth, training, and benefits as part of a supportive team at T-Mobile.