Bilingual Spanish Mobile Sales Associate

T-Mobile; Newark (NJ); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Medical, dental, vision insurance

Paid time off

Paid holidays

Job summary

T-Mobile is hiring to support retail operations, engaging customers to tailor technology and service solutions in a fast-paced setting. The role emphasizes customer service excellence, use of digital tools to show network coverage, and ongoing training to master products and processes.

You will help build customer relationships, complete training, and contribute to a seamless experience, with incentives and stock opportunities aligning with company goals.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience preferred in retail.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage and service benefits during interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Other duties/projects as assigned by business management.

Skills

Customer service

Sales

Communication

Customer problem solving

Engaging people

Multitasking

Change agility

Education

High School Diploma/GED

Job description

T-Mobile is hiring to support retail operations, engaging customers to tailor technology and service solutions in a fast-paced setting. The role emphasizes customer service excellence, use of digital tools to show network coverage, and ongoing training to master products and processes.

You will help build customer relationships, complete training, and contribute to a seamless experience, with incentives and stock opportunities aligning with company goals.