Bilingual Mobile Sales Associate (Spanish Preferred)

T-Mobile; Centereach (NY); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Annual stock grant

Medical/dental/vision insurance

Paid time off & holidays

Tuition assistance

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers in a fast-paced retail environment, explain network coverage, service plans and devices, and guide them through the shopping journey.

You will complete training on retail processes and wireless technology, collaborate with colleagues, and contribute to a seamless customer experience while building product knowledge. Join a team that values customer satisfaction, strong communication, and the ability to adapt in a dynamic retail

Qualifications

• High School Diploma or GED required.
• Minimum 6 months of customer service or sales experience in a retail environment preferred.
• Strong communication and customer service skills are essential.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers in a fast-paced retail environment, explain network coverage, service plans and devices, and guide them through the shopping journey.

You will complete training on retail processes and wireless technology, collaborate with colleagues, and contribute to a seamless customer experience while building product knowledge. Join a team that values customer satisfaction, strong communication, and the ability to adapt in a dynamic retail