Bilingual Shift-Lead: Retail Service Specialist

Socket.dev; Lawrenceburg (IN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Health insurance

Tuition assistance

Career growth opportunities

Paid time off

Job summary

O’Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager and Assistants in sales, customer service, store appearance, and store operations. This role may assume shift management responsibilities when leadership is absent.

Bilingual candidates are encouraged to apply; experience in auto parts and ASE/RSS certifications are valued, with opportunities for career growth and competitive compensation.

Qualifications

• Strong communication skills required.
• Ability to obtain RSS Certification.
• Retail sales experience, preferably auto parts.
• Automotive systems and repair knowledge.
• ASE Certification desirable.
• Fluency in multiple languages (Spanish highly desired).

Responsibilities

• Lead store team members in providing excellent customer service to retail and professional customers.
• Supervise the customer service levels on the retail showroom and ensure adherence to service programs.

Skills

Strong communication skills

Ability to obtain RSS Certification

Fluency in multiple languages (Spanish

Education

RSS Certification

ASE Certification

Job description

O’Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager and Assistants in sales, customer service, store appearance, and store operations. This role may assume shift management responsibilities when leadership is absent.

Bilingual candidates are encouraged to apply; experience in auto parts and ASE/RSS certifications are valued, with opportunities for career growth and competitive compensation.