Bilingual Shift Lead — Retail Service & Operations

O'Reilly Auto Parts; Buckeye (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401k plan

Health insurance

Paid time off

Tuition assistance

Career growth

Job summary

O'Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager and Assistant Managers in sales, customer service, store appearance, and operations. The role will take on shift management in the absence of supervisors, with emphasis on bilingual communication and customer-focused service.

Responsibilities include leading the team to deliver excellent customer service, supervising in-store service programs, and managing daily operations from opening to closing, including

Qualifications

• Strong communication skills.
• Ability to obtain RSS Certification.

Responsibilities

• Lead store team in providing excellent customer service.
• Oversee store operations and ensure policy adherence.
• Handle opening/closing duties and end-of-day deposits.

Skills

Strong communication

RSS Certification

Job description

O'Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager and Assistant Managers in sales, customer service, store appearance, and operations. The role will take on shift management in the absence of supervisors, with emphasis on bilingual communication and customer-focused service.

Responsibilities include leading the team to deliver excellent customer service, supervising in-store service programs, and managing daily operations from opening to closing, including