Bilingual Shift Lead: Auto Parts Retail & Service

O'Reilly Auto Parts; Farmingdale (ME); Vor Ort; USD 21.000 - 27.000; Vollzeit

Benefits dieser Stelle

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k with Early-

Employer Contributions Starting Day 1

Medical, Dental, & Vision Insurance

Team Member Health/Wellbeing Programs

Tuition Educational Assistance

Opportunities for Career Growth

Zusammenfassung

O'Reilly Auto Parts is hiring a Retail Service Specialist to support Store Manager and shift operations, delivering excellent customer service and maintaining store appearance.

You will supervise customer service levels, handle store-to-store transfers, and ensure accurate invoicing, returns, and daily opening/closing tasks while guiding team members in a fast-paced retail environment. Bilingual candidates are encouraged to apply.

Qualifikationen

• Strong communication skills.
• Ability to obtain RSS Certification.
• Retail sales experience, preferably in auto parts.
• Automotive systems and repair knowledge.
• Fluency in multiple languages (Spanish highly desired).
• ASE Certification preferred.

Aufgaben

• Lead store team members in delivering excellent customer service.
• Oversee showroom customer service and implement programs.
• Manage phone inquiries per policy.
• Process BOL/ship-to-store transfers and notify customers.
• Handle special orders and outside purchases efficiently.
• Ensure returns, refunds, and invoicing are correct.
• Perform opening/closing duties and secure the store.
• Delegate merchandising tasks and ensure schedule adherence.
• Carry out day-end procedures and bank deposits.

Kenntnisse

Strong communication

Spanish language

Ausbildung

RSS Certification

ASE Certification

Jobbeschreibung

O'Reilly Auto Parts is hiring a Retail Service Specialist to support Store Manager and shift operations, delivering excellent customer service and maintaining store appearance.

You will supervise customer service levels, handle store-to-store transfers, and ensure accurate invoicing, returns, and daily opening/closing tasks while guiding team members in a fast-paced retail environment. Bilingual candidates are encouraged to apply.