Bilingual Shift Lead - Retail Auto Parts & Service

O'Reilly Auto Parts; New Kensington (Westmoreland County); Sur place; USD 22 000 - 25 000; Plein temps

Avantages offerts par ce poste

Competitive wages

Paid Time Off

401k with employer contributions

Health Insurance

Tuition assistance

Career growth opportunities

Résumé du poste

O’Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager and Assistant Managers in sales, customer service, store appearance, and operations. This role will also assume shift management responsibilities in the absence of leadership.

Bilingual candidates are encouraged to apply, with a focus on delivering excellent customer service and ensuring efficient store operations. This position is on-site and requires dependable performance in a fast-paced retail environment.

Qualifications

• Strong communication skills required.
• Ability to obtain RSS Certification.
• Bilingual candidates encouraged to apply.
• ASE Certification is desirable.

Responsabilités

• Lead store team members in providing excellent customer service to retail and professional customers.
• Supervise customer service levels on the retail showroom and ensure proper execution of service programs.
• Oversee store operations including opening/closing duties, safe money handling, and compliance with company policies.

Connaissances

Strong communication skills

RSS Certification

Bilingual (Spanish a plus)

Description du poste

O’Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager and Assistant Managers in sales, customer service, store appearance, and operations. This role will also assume shift management responsibilities in the absence of leadership.

Bilingual candidates are encouraged to apply, with a focus on delivering excellent customer service and ensuring efficient store operations. This position is on-site and requires dependable performance in a fast-paced retail environment.